Monday to Friday - 9:00am - 5:00pm

Monday to Friday - 9:00am - 5:00pm

Monday to Friday - 9:00am - 5:00pm

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Leanne E. Polhill, LHAS, BC-HIS

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Jul 16, 2025

Why Finding the Right Hearing Care Provider Makes All the Difference

Why Finding the Right Hearing Care Provider Makes All the Difference

Hearing loss often begins subtly, perhaps with a struggle to follow conversations or feeling like everyone around you is mumbling.  

The real obstacle isn’t just the hearing loss itself; it’s finding a provider capable of managing it effectively.  

If you’re experiencing hearing loss, or suspect you might be, don’t let it linger. The right provider can transform your life, as it did for Mary, one of our patients. 

Hearing Loss Isn’t Just for “Older People” 

Mary's story begins when she first noticed her hearing difficulties at the age of 40. As a teacher accustomed to engaging with others, the change was unsettling.  

“During faculty meetings at long conference tables with up to 30 people, I found it difficult to fully participate,” Mary remembers. “To me, people sounded like they were mumbling, but when I asked colleagues if they were also struggling to hear, I realized it was just me.” 

Like many, she held the misconception that hearing loss primarily affects seniors, leading her to delay getting tested due to feeling "too young,” especially after seeing her father deal with hearing challenges in his late 60s. 

Her story sends a powerful message: It’s never too early or too late to prioritize your hearing health. 

Experience Teaches You What to Look For 

Over decades of using hearing aids, Mary learned to discern between providers who offer genuine assistance and those who merely sell devices.  

She tells us, “I worked with different providers and learned a lot about hearing loss and treatment. I also became selective in recognizing a truly competent provider versus one who only worked with a limited number of brands and pushed them onto clients, even when they weren’t the best fit.” 

Finding a qualified hearing aid dealer after retiring to Florida was an anxious process for her, as she had someone she trusted in her hometown. 

True professionals not only offer a variety of brands but also focus on individual fit and performance. They understand that hearing care should be ongoing and not just a one-time transaction, something Mary understood long before finding us. 

The Search for the Right Fit in Florida 

Relocating to Florida introduced new challenges for Mary, as her previous trusted provider was no longer accessible. She tried several different providers, including one through her insurance, and she even traveled two hours to the Mayo Clinic for advice.  

The key takeaway? Consistent support and personalized care demand a local provider who can adapt to your unique needs. 

Finding Encore Hearing Care 

Mary immediately felt a sense of comfort and professionalism upon visiting Encore Hearing Care. Our team of experts took the time to understand Mary's specific history without the pressure of selling a specific product. 

Mary recalls feeling glad that “Appointments were easy to schedule, they took the time to tweak and evaluate my fitting, and their professionalism—especially from Leanne Polhill and her team—was outstanding!” 

This thoughtful approach allowed Mary to explore and trial different hearing aid options to ensure she found the best devices for her unique needs. 

Confidence, Freedom, and Quality of Life Restored 

With her hearing aids expertly managed, Mary now enjoys the freedom to travel and communicate with ease. She relies on her devices without fear or frustration, often leaving others unaware of her profound deafness. 

For anyone concerned about their hearing, Mary would tell them to make an appointment with Encore as soon as possible; she advocates for our professionalism and knowledge and calls us a true pleasure to work with.  

“I know they regularly attend continuing education programs, and I’ve even learned that Leanne is trusted by her peers to lead some of these sessions, which speaks volumes about her expertise,” Mary says. “My favorite thing about working with them has been their professionalism and the true joy they bring to their work!” 

Why Encore Is Different and Why That Matters 

Mary and her fellow patients (yourself included!) can rely on our commitment to your continued education, so you’re always up to date on what’s going on with your hearing healthcare.  

If you're seeking expert care from a team that truly listens, supports, and empowers you, Encore Hearing Care is the place to start. Contact us today to get started! 

Leanne E. Polhill, LHAS, BC-HIS

Leanne E. Polhill, LHAS, BC-HIS, BA received her Bachelor of Arts Degree (BA) in 1988 from Stetson University, Florida Hearing Aid Dispensing License in 1990 and National Board Certification from the National Board for Certification in Hearing Instrument Sciences (BC-HIS) in 1992. Presently, Leanne E. Polhill is Chairperson of the Florida Department of Health’s Board of Hearing Aid Specialists, where she has served since her initial gubernatorial appointment in 2004.

Get Expert Care in the Port Orange Area

Looking for trusted, local support? Our specialists in Port Orange, are here to help. Fill out the form to connect with our team and take the next step toward better hearing health!

Get Expert Care in the Port Orange Area

Looking for trusted, local support? Our specialists in Port Orange, are here to help. Fill out the form to connect with our team and take the next step toward better hearing health!

Get Expert Care in the Port Orange Area

Looking for trusted, local support? Our specialists in Port Orange, are here to help. Fill out the form to connect with our team and take the next step toward better hearing health!

I cannot say enough positive things about my interactions with the staff at Encore Hearing Care in Port Orange.


Charles Elliott

1 week ago

Leanne is great to work with. She is knowledgeable, professional, kind and understanding. Both she and Elizabeth took very good care of me.

David Heroux

2 weeks ago

I've been a client of Encore Hearing for 3 years and all I have is praise for the treatment I have received. Leanne is professional, knowledgeable, kind, and caring.

Philip Turkovitz

2 weeks ago

I cannot say enough positive things about my interactions with the staff at Encore Hearing Care in Port Orange.


Charles Elliott

1 week ago

Leanne is great to work with. She is knowledgeable, professional, kind and understanding. Both she and Elizabeth took very good care of me.

David Heroux

2 weeks ago

I've been a client of Encore Hearing for 3 years and all I have is praise for the treatment I have received. Leanne is professional, knowledgeable, kind, and caring.

Philip Turkovitz

2 weeks ago

I cannot say enough positive things about my interactions with the staff at Encore Hearing Care in Port Orange.


Charles Elliott

1 week ago

Leanne is great to work with. She is knowledgeable, professional, kind and understanding. Both she and Elizabeth took very good care of me.

David Heroux

2 weeks ago

I've been a client of Encore Hearing for 3 years and all I have is praise for the treatment I have received. Leanne is professional, knowledgeable, kind, and caring.

Philip Turkovitz

2 weeks ago

Request a Callback

With so many myths and misconceptions around hearing loss, hearing care, and hearing aids, it can be confusing to know who to trust and what to do. 
 
Simply complete this form and we’ll call you for a friendly, no-obligation conversation to answer any questions that you may have and offer our guidance. 

 

There’s no such thing as a silly question! 

Request a Callback

With so many myths and misconceptions around hearing loss, hearing care, and hearing aids, it can be confusing to know who to trust and what to do. 
 
Simply complete this form and we’ll call you for a friendly, no-obligation conversation to answer any questions that you may have and offer our guidance. 

 

There’s no such thing as a silly question! 

Request a Callback

With so many myths and misconceptions around hearing loss, hearing care, and hearing aids, it can be confusing to know who to trust and what to do. 
 
Simply complete this form and we’ll call you for a friendly, no-obligation conversation to answer any questions that you may have and offer our guidance. 

 

There’s no such thing as a silly question! 

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© 2025 Encore Hearing Care. All rights reserved.

© 2025 Encore Hearing Care. All rights reserved.

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