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Leanne E. Polhill
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Jan 14, 2026
Hearing changes often sneak up on us, and for Vickie, it became clear at work. She first noticed missing pieces of information during meetings – a sign many people overlook until it starts affecting their performance.
At Encore Hearing Care, we understand how concerning this can feel. Falling behind in conversations, missing critical details, or feeling unsure in professional settings can shake your confidence. But hearing loss doesn’t have to threaten your ability to stay sharp or excel at your job.
Vickie shares, “I first realized I had a hearing challenge when I started missing pieces of information in meetings at work.”
With early recognition and proper support, these challenges are manageable – and often reversible with the right tools.
Divergent Hearing and Rapid Loss in One Ear
Before reaching out to us, Vickie was particularly worried about her right ear, which was losing hearing rapidly. Experiencing uneven or accelerated hearing loss can be stressful, especially when your work relies on clear communication and staying attentive in meetings.
We always emphasize to patients that early testing is crucial. Understanding exactly what’s happening gives you control and peace of mind, rather than leaving you feeling uncertain or anxious.
Vickie said, “Previous testing had shown I had divergent hearing, with my right ear losing hearing rapidly.”
With timely support and the right approach, even rapid changes in hearing can be managed effectively, helping patients continue to thrive professionally and personally.
First Impressions That Built Trust: Professional, Knowledgeable, and Reassuring
From the moment Vickie visited us, she felt supported and well informed. She shares, “My first impression of Encore Hearing Care was very positive – they have a professional atmosphere, and their team is knowledgeable, answering all of my questions.”
We focus on creating an environment where patients feel safe, understood, and empowered. This includes taking the time to answer every question, explaining technology clearly, and walking patients through each step of the process.
Feeling calm and supported during a hearing assessment can make a world of difference, especially for someone who may be nervous about what the results mean. Patients like Vickie leave feeling reassured and ready to take the next steps confidently.
Hearing Aids That Help You Stay Capable, Confident, and Connected
After starting with hearing aids, Vickie now wears them almost all day, every day. These devices have become essential tools for her clarity, focus, and confidence in professional and public settings.
“They have given me more confidence in public situations,” she shares. With the right technology, staying sharp at work, keeping up in meetings, and participating fully in conversations become effortless.
Modern hearing aids are discreet yet powerful, helping people perform at their best – just like glasses support clear vision.
Reclaiming Confidence in Public Settings
Hearing loss can affect more than just work – it can impact social situations, family gatherings, and day-to-day interactions.
Vickie reflects, “They are very knowledgeable and have given me confidence of being in public while wearing hearing aids.”
Confidence is often one of the first things people feel slipping when hearing becomes difficult. Our approach focuses not just on improving hearing but on helping patients feel secure and capable in public spaces again.
With the right guidance and technology, people regain a sense of freedom, participate fully in conversations, and no longer feel self-conscious or anxious about missing out on important details in everyday life.
“You Can’t Go Wrong with Encore Hearing”
Vickie encourages anyone concerned about their hearing to take action. She says, “You can’t go wrong with visiting Encore Hearing.”
Our team strives to provide knowledgeable, attentive, and patient care at every visit. We make sure each person understands their options, feels comfortable asking questions, and leaves confident in their hearing plan.
Modern hearing care doesn’t need to feel intimidating – our supportive approach helps patients see hearing loss as manageable, rather than something to fear. From the first appointment to ongoing support, our goal is to make every patient feel empowered and capable in all aspects of daily life.
The People Who Made the Difference: Leanne Polhill and the Office Team
For many patients, the people they interact with matter just as much as the technology they receive. Vickie shared how meaningful her experience was with our team, and we were grateful to hear how supported she felt throughout her visits.
She said, “My favorite part of working with them has been the wonderful interactions with Leanne Polhill and the office staff.”
The team and I take comments like this seriously – they remind us why we stay committed to creating a warm, reassuring, and attentive environment for everyone who walks through our doors.
From the moment someone arrives to the moment they leave, our goal is simple: provide personalized, thoughtful care that makes each patient feel genuinely understood.
Hearing Loss Doesn’t Have to Hold You Back
Hearing loss is manageable, and with the right technology and support, you can stay sharp, confident, and fully engaged in work and life.
We work closely with patients to provide expert guidance, advanced hearing solutions, and the reassurance that comes from knowing someone truly cares. With Encore Hearing Care by your side, hearing challenges don’t have to stand in the way of your professional or personal success.
If you’re noticing changes in your hearing, we’re here to help you understand what’s going on with clarity and confidence. Schedule a visit with us, and we’ll guide you through your next steps with care.
FAQs
Q1: How can modern hearing aids help in a busy work environment?
A1: They enhance clarity, reduce background noise, and make it easier to follow conversations during meetings and calls.
Q2: How long do people typically wear hearing aids each day?
A2: Most patients wear them throughout the day to maximize clarity, confidence, and overall hearing comfort.
Q3: Are hearing aids noticeable or uncomfortable to wear?
A3: Modern hearing aids are discreet, lightweight, and designed for comfort while delivering powerful hearing support.
Source
https://www.nidcd.nih.gov/health/hearing-aids
Provides reliable information about how hearing aids improve clarity and quality of life for people with hearing loss.

Leanne E. Polhill, LHAS, BC-HIS
Leanne E. Polhill, LHAS, BC-HIS, BA received her Bachelor of Arts Degree (BA) in 1988 from Stetson University, Florida Hearing Aid Dispensing License in 1990 and National Board Certification from the National Board for Certification in Hearing Instrument Sciences (BC-HIS) in 1992. Presently, Leanne E. Polhill is Chairperson of the Florida Department of Health’s Board of Hearing Aid Specialists, where she has served since her initial gubernatorial appointment in 2004.
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