Monday to Friday - 9:00am - 5:00pm

Monday to Friday - 9:00am - 5:00pm

Monday to Friday - 9:00am - 5:00pm

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Leanne E. Polhill, LHAS, BC-HIS

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Apr 16, 2025

Patient Relationships: The Heart of What We Do

Patient Relationships: The Heart of What We Do

Partnering with expert hearing care providers doesn’t only transform your hearing – it changes your life.  

Hearing is an integral part of our daily experiences, influencing how we interact with others and engage with the world. You can rest assured that we recognize that hearing care is less about the devices and more about the moments they restore between people. 

Part of what gets us out of bed each morning is getting to see our patients; our community is rich with unique people and different perspectives, and whether we’re chatting about hearing care or the next cruise we have planned, it’s always a joy to see you! 

A Vacation Pit Stop 

I recently had a patient come to visit me who I fit around five years ago – her daughter lives in Florida, and she came from Ohio to visit her for two weeks. With previous experience with an at-home hearing test kit that went south, she reached out to me again for help with getting new hearing aids. 

She told me, “I’m coming to Florida on vacation,” and I told her, “Call me when you get here.” She came straight to my office from the airport when her vacation started! 

I did a same-day fit for her new devices. I was very deeply touched that she put that confidence in me, that she spent part of her vacation to come in and be refit, because she didn’t trust anybody else. 

This interaction solidified, for me, the power of the patient and provider relationship; she came all this way and insisted on seeing me in our Port Orange clinic because she knew that our team would provide the care she needed most. 

It speaks volumes about the relationships we foster with our patients. It’s my goal to ensure that every patient who comes to see us feels that same sort of comfort and confidence in our care that she did. 

After all, that’s why we do what we do: to ensure that you hear the life you love with the help of expert care that sees you as a person, not just a patient. 

Our Commitment to You 

From initial assessment to follow-up care, you can rest easy knowing that our team provides a depth of medical and practical expertise, making sure your hearing solutions aren’t just effective but also exceptional. 

If you’re considering enhancing your hearing health, consider it an investment not just in clarity but also an improvement in connection with those you love and the world around you.  

We’re honored to be your partners on this journey! Take the first step toward a more vibrant life and reach out to us today.  

Whether you’ve moved away and are planning your next visit home or are embarking on a new hearing journey entirely, we're dedicated to providing care you can trust for years to come. 

Leanne E. Polhill, LHAS, BC-HIS

Leanne E. Polhill, LHAS, BC-HIS, BA received her Bachelor of Arts Degree (BA) in 1988 from Stetson University, Florida Hearing Aid Dispensing License in 1990 and National Board Certification from the National Board for Certification in Hearing Instrument Sciences (BC-HIS) in 1992. Presently, Leanne E. Polhill is Chairperson of the Florida Department of Health’s Board of Hearing Aid Specialists, where she has served since her initial gubernatorial appointment in 2004.

Get Expert Care in the Port Orange Area

Looking for trusted, local support? Our specialists in Port Orange, are here to help. Fill out the form to connect with our team and take the next step toward better hearing health!

Get Expert Care in the Port Orange Area

Looking for trusted, local support? Our specialists in Port Orange, are here to help. Fill out the form to connect with our team and take the next step toward better hearing health!

Get Expert Care in the Port Orange Area

Looking for trusted, local support? Our specialists in Port Orange, are here to help. Fill out the form to connect with our team and take the next step toward better hearing health!

I cannot say enough positive things about my interactions with the staff at Encore Hearing Care in Port Orange.


Charles Elliott

1 week ago

Leanne is great to work with. She is knowledgeable, professional, kind and understanding. Both she and Elizabeth took very good care of me.

David Heroux

2 weeks ago

I've been a client of Encore Hearing for 3 years and all I have is praise for the treatment I have received. Leanne is professional, knowledgeable, kind, and caring.

Philip Turkovitz

2 weeks ago

I cannot say enough positive things about my interactions with the staff at Encore Hearing Care in Port Orange.


Charles Elliott

1 week ago

Leanne is great to work with. She is knowledgeable, professional, kind and understanding. Both she and Elizabeth took very good care of me.

David Heroux

2 weeks ago

I've been a client of Encore Hearing for 3 years and all I have is praise for the treatment I have received. Leanne is professional, knowledgeable, kind, and caring.

Philip Turkovitz

2 weeks ago

I cannot say enough positive things about my interactions with the staff at Encore Hearing Care in Port Orange.


Charles Elliott

1 week ago

Leanne is great to work with. She is knowledgeable, professional, kind and understanding. Both she and Elizabeth took very good care of me.

David Heroux

2 weeks ago

I've been a client of Encore Hearing for 3 years and all I have is praise for the treatment I have received. Leanne is professional, knowledgeable, kind, and caring.

Philip Turkovitz

2 weeks ago

Request a Callback

With so many myths and misconceptions around hearing loss, hearing care, and hearing aids, it can be confusing to know who to trust and what to do. 
 
Simply complete this form and we’ll call you for a friendly, no-obligation conversation to answer any questions that you may have and offer our guidance. 

 

There’s no such thing as a silly question! 

Request a Callback

With so many myths and misconceptions around hearing loss, hearing care, and hearing aids, it can be confusing to know who to trust and what to do. 
 
Simply complete this form and we’ll call you for a friendly, no-obligation conversation to answer any questions that you may have and offer our guidance. 

 

There’s no such thing as a silly question! 

Request a Callback

With so many myths and misconceptions around hearing loss, hearing care, and hearing aids, it can be confusing to know who to trust and what to do. 
 
Simply complete this form and we’ll call you for a friendly, no-obligation conversation to answer any questions that you may have and offer our guidance. 

 

There’s no such thing as a silly question! 

© 2025 Encore Hearing Care. All rights reserved.

© 2025 Encore Hearing Care. All rights reserved.

© 2025 Encore Hearing Care. All rights reserved.