06/22/2026
|
Leanne E. Polhill
|

Noise-induced hearing loss (NIHL) doesn’t discriminate. It can happen to anyone, at any age, especially those exposed to repeated loud sounds. And for many people, like Scott, hearing loss creeps in slowly. It can go almost unnoticed until it’s the laughter of a grandchild or the soft words of a friend that fade away.
“I started experiencing hearing challenges at a younger age after firing a large bore .44 magnum pistol, which caused constant ringing in my ears. My time as a firefighter, driving trucks with constant exposure to sirens and horns, also contributed,” Scott shares.
Over time, those sounds, once a mark of service, slowly drowned out the everyday voices Scott cherished most. But while noise-induced hearing loss can limit what you hear, it doesn’t have to dictate the rest of your life or the connections that matter most.
Discovering a Patient-First Welcome at Encore Hearing Care
A welcoming environment makes a world of difference when you’re seeking help with something as personal as your hearing. If you’ve ever felt nervous walking into a medical office, Scott’s experience with our team proves there’s another way.
From the moment he walked through our doors, he knew he was in the right place.
“What stood out first was a very professional-looking office and staff, who were smiling and seemed to enjoy their jobs,” he recalls.
You benefit not only from expertise but from a team whose energy and positivity put you at ease. Choosing a specialized, patient-first clinic means you can leave behind cold, impersonal healthcare and step into a space where professionals are genuinely invested in helping you reclaim your quality of life.
Trading Automated AI for Compassionate Human Connection
In a world overrun by automated bots and endless “Press one for service,” genuine human care becomes more valuable than ever, especially when it comes to your health journey.
If you’ve ever felt lost in a maze of automated phone systems, you’ll appreciate being greeted by a real person who listens, understands your concerns, and is eager to help.
“They answer the phone with a polite human being and not an AI computer, speaking clear and educated English with compassion to help,” Scott explains.
You deserve healthcare that treats you as a person, not a case number. At Encore Hearing Care, your story matters, and you’re met with warmth, expertise, and the kind of communication that makes complex medical care accessible and reassuring.
Catching the Softest Moments with the Grandkids
Nothing stings quite like missing out on life’s most precious moments. For Scott, hearing aids brought back the quiet voices of loved ones, like the soft-spoken words and the delighted laughter of his grandchildren.
“Hearing aids have allowed me to hear my grandkids and people who speak softly,” Scott shares.
With us, you benefit from hearing solutions tailored to your unique needs and lifestyle. When you invest in hearing care, you’re investing in moments that can’t be recreated: family conversations, affectionate whispers, the warmth of shared memories.
Every sound captured is another thread re-woven into the fabric of your life.
Step Into Better Hearing with Complete Certainty
Starting your hearing health journey can feel daunting, but Scott’s story proves how reassurance and care make all the difference. Walking in with peace of mind, Scott trusted the professionals to guide him every step of the way.
“If you are concerned about your hearing, go with confidence and the knowledge that they will do everything possible to help you,” Scott encourages.
When you choose Encore Hearing Care, you can rest assured that our expert team will go to any length to support your hearing and overall well-being.
You don’t have to let uncertainty or anxiety hold you back. The right support ensures you’ll never navigate your hearing health journey alone.
Your hearing health is the doorway to fuller participation in the world around you. Don’t wait to rediscover the joy of sound. Schedule your consultation today and step into a brighter, more connected tomorrow, partnered with professionals who truly care about you.
Frequently Asked Questions (FAQs)
Q: What kinds of noise exposure can cause permanent hearing loss like Scott’s?
A: Any prolonged or repeated exposure to loud noises (such as gunshots, fire engine sirens, concerts, or even power tools) can damage the delicate structures in your ears and result in noise-induced hearing loss. And the risk isn’t limited to the workplace; hobbies or sudden loud events can also have a lifelong impact.
Q: How do I know if I need hearing aids, especially if my hearing loss seems minor?
A: Many people, like Scott, adapt to gradual hearing loss and may not realize what they’re missing until they try hearing aids. If you notice persistent ringing, struggle to hear soft voices, or find yourself increasing the TV volume, getting a professional evaluation can give clarity and options tailored to your needs.
Q: What makes Encore Hearing Care unique compared to other clinics?
A: At Encore Hearing Care, you’re greeted by friendly, knowledgeable professionals (never automated systems), and your care is personalized to help you achieve the most fulfilling results possible.
Source
Cleveland Clinic: Find out more about noise-induced hearing loss from loud noises, like sirens and gunshots.

Leanne E. Polhill, LHAS, BC-HIS
Leanne E. Polhill, LHAS, BC-HIS, BA received her Bachelor of Arts Degree (BA) in 1988 from Stetson University, Florida Hearing Aid Dispensing License in 1990 and National Board Certification from the National Board for Certification in Hearing Instrument Sciences (BC-HIS) in 1992. Presently, Leanne E. Polhill is Chairperson of the Florida Department of Health’s Board of Hearing Aid Specialists, where she has served since her initial gubernatorial appointment in 2004.
Recent Posts

06/22/2026
Leanne E. Polhill
How Firefighter Scott Reclaimed His Hearing: A Real Patient Story
Noise-induced hearing loss doesn’t discriminate.

05/01/2025
Leanne E. Polhill
Hear the Life You Love: How the Oticon Zeal Brings the World Back into Focus
The Oticon Zeal is designed to act as your discreet companion.

Leanne E. Polhill
From Struggling to Speak to Engaging in Faith: Steve’s Story
Hearing loss is often described as a quiet or invisible condition

Leanne E. Polhill
Understanding High-Frequency Hearing Loss and Speech Clarity
Sound is more than just background noise; it’s the foundation of meaningful communication
Get Expert Care in the Port Orange Area
Looking for trusted, local support? Our specialists in Port Orange, are here to help. Fill out the form to connect with our team and take the next step toward better hearing health!


